shipping & Delivery

Orders are processed within 2 business days of the order and shipped the next day after the processing day. Please note that we do not ship on weekends. Standard Shipping (10-25 days) – (free For All Orders)

We process orders between Monday and Friday FREE shipping on All orders . Due to the COVID-19 pandemic, we are currently experiencing a slight delay in shipping orders. We appreciate your understanding.#

Please note that these are only estimated delivery times, therefore Nourdenia does not guarantee delivery dates.
* Due to the impact of COVID-19 on our warehouse and shipping operations, the ordering process and delivery time may be delayed by up to 14 business days.  NOTE: If you do not receive a response from our customer service team for an extended period of time (24 hours on weekdays, 48 ​​hours on weekends), please check the Spam folder in your contact email address. Our emails may have been incorrectly filtered by your email server/provider.

Please ensure all delivery information is correct. If there is incorrect or missing information, we may need to contact you to update delivery information, which may cause delays in delivering your order. Delays may also occur due to customs clearances.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order can be delivered to you by the local post office or a local courier. Depending on your region, most orders are delivered by your local postal service, so the package will be received with your regular mail. If you are not at home when the order is delivered, the postal employee may leave a notice card to advise how and where your order can be collected.
Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will ignore your request to save everyone the trouble.